SIDOARJO, Maintaining consistent service quality in the logistics industry is a major challenge. This is what motivated PT Tristar Transindo to continuously improve its operations, ultimately securing 2nd place in the 2025 MPM Transporter Contest.

Small Steps Toward Continuous Improvement The Transporter Contest, organized by MPM Main Dealer since 2024, was participated in by 15 transport companies. For PT Tristar Transindo, this event is not merely a competition but a means to gauge the extent of the company’s performance in serving the national supply chain. Mr. Andung, Head of Motor Carrier at PT Tristar Transindo, stated that this achievement is the result of the team’s hard work and constant effort to adapt. “We always strive to provide added value in terms of service. For us, success isn’t about running fast, but about how we keep moving forward and adapting to our customers’ needs,” he said humbly.

Focus on Quality, Not Just Rankings
Despite securing second place, PT Tristar Transindo remains focused on internal evaluation. The next step in improvement is to maintain current performance while enhancing the quality criteria that serve as the primary evaluation points. Mr. Andung emphasized the importance of simple yet impactful innovations for operational efficiency, noting that the company’s innovations would not succeed without the support of a skilled and dedicated workforce. “Amid increasingly fierce competition, we are required to pursue continuous improvement. Innovation is how we tackle challenges in the field,” he added.

Commitment to the Future
Looking ahead to 2026, PT Tristar Transindo sees significant opportunities across Indonesia’s vast geography. The company is committed not only to business growth but also to developing a skilled workforce. “Our primary goal is customer satisfaction. We believe that by continuously learning and maintaining the trust placed in us, our business can continue to contribute to Indonesia’s economy,” concluded Mr. Andung.